Managing Learning and Turnover in Employee Staffing
نویسندگان
چکیده
منابع مشابه
Managing Learning and Turnover in Employee Staffing
We study the employee staffing problem in a service organization that uses employee service capacity to meet random, nonstationary service requirements. The employees experience learning and turnover on the job, and we develop a Markov Decision Process (MDP) model which explicitly represents the stochastic nature of these effects. Theoretical results show that the optimal hiring policy is of a ...
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ژورنال
عنوان ژورنال: Operations Research
سال: 2002
ISSN: 0030-364X,1526-5463
DOI: 10.1287/opre.50.6.991.343